Saybolt Compliance Code

It has always been one of our main aims to further improve the quality assurance level within the global Saybolt organisation. In this respect, the promotion of ethical standards, universally applicable throughout our entire international network of offices and laboratories, is and has been a priority over the years and is fully inline with the UN Global Compact Principles. Since 1997, Saybolt International applied its own Ethics Code, a Code that has now been further developed.

Among other standard setting initiatives in the field of ethics and compliance, Saybolt actively participated in the development of a new ethics compliance code within the framework of the International Federation of Inspection Agencies (IFIA).

The IFIA Compliance Code has been adopted and implemented within the Saybolt organisation as of 1 January 2004 as the “Saybolt Compliance Code”.

The development of the Compliance Code is in line and even further sharpens international developments in the field of curbing corruption and bribery and promoting ethical international business standards. Mention in this context should be made of the OECD Convention to Combat Bribery (1999) and the Business Principles for Countering Bribery, developed by Transparency International and Social Accountability International (2002).

1. Integrity

Saybolt shall operate in a professional, independent and impartial manner in all its activities.

Saybolt shall carry out its work honestly and shall not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, Saybolt shall ensure that such tolerances are not abused to alter the actual test findings.

Saybolt shall report data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.

2. Conflicts of interest

Saybolt shall avoid conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.

Saybolt shall avoid conflicts of interest between Saybolt's companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.

Saybolt shall ensure that its employees avoid conflicts of interest with the activities of Saybolt.

3. Confidentiality

Saybolt shall treat all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.

4. Anti-bribery

Saybolt shall prohibit the offer or acceptance of a bribe in any form, including kickbacks on any portion of a contract payment.

Saybolt shall prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers, or employees of any such party, or government officials.

5. Fair marketing

Saybolt shall only present itself and conduct marketing, including any comparisons with or references to competitors or their services, in a manner that is truthful and not deceptive or misleading or likely to mislead.