Our fluids business focuses on crude oil and its derived products and operates under our trade name Saybolt.

We service the energy industry with laboratory analyses, independent field inspections as well as monitoring and verification programs.

Time is money

Fast. To the point.

It is Saybolt’s mission to provide a fast, accurate, professional, independent and efficient service in a manner that reflects total commitment to today’s most exacting standards.

Saybolt will support and provide added value to clients and stakeholders by being focused and attentive to their needs in the global marketplace, whilst being recognized by both our employees and the industry for excellence, integrity and reliability.

We will ensure a safe, pleasant and friendly work environment for our employees, encouraging them to achieve maximum fulfilment and growth, and to be recognised as well-trained, trustworthy and quality-oriented personnel.

Saybolt will reach out for new technical opportunities to broaden horizons, utilising all available resources and by the provision of a responsive communication channel for innovative ideas and constructive criticism. Maintenance of a strong organisation through mutual respect and support is a pre-requisite of Saybolt’s culture, supported by financial security, superior profitability and stable growth sustained by enhanced sales volume and effective cost controls at all levels.

Our Vision

We aim to be the most competitive and most productive service provider to our clients. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best in class. By continuing our innovative way of working, we are shaping the future of the inspection industry.

Our Values

All these values are known as our ten operational principles. What we stand for and is important for us:

Deliver value

Listen first, offer solutions, demonstrate expertise, practice experience

Behaving safe

Promote safety, for you, for all people; think-act-feel-talk safe

Being efficient

Doing it right….the 1st time, committed, avoiding waste, fast to the point

Make it work

Valuing teamwork, sharing thoughts, communicative, contractual quality

Pro active

During operations, in any environment, staying alert, expect the unforeseen

Giving access

Approachable, walk the extra mile, being of service, patient, receptive


Being honest, accountability, training skills, improving attitude


Premium quality, every time – always, where-ever we are, locally or worldwide


Unbiased results, being reliable, remaining auditable, acting trustworthy


Contributing, inspiring, delivering, finding solutions, being creative, innovative

The best in our industry

To Saybolt, Customer Service means the ability to constantly and consistently give the client what they want and need. We manage our systems and resources so that we offer our clients a level of responsiveness and accessibility that is preeminent in our industry.

Throughout our organization we focus on continuous improvement in three areas: Customer Friendliness, Employee Commitment to customer service, and a constant Customer Dialog.

The speed with which we deliver fast and accurate inspection and testing details is a pivotal role in a current dynamic and fluctuating market; we concentrate on maximising the promptness of reporting whilst safeguarding quality, and endeavour to become the world leader by providing not only the best, but also the quickest, service.

Data access without delay

Your voice counts. All our operations are supported by global IT systems designed to quickly overview your orders without delay and on-line. We will consolidate all your operational quality and quantity data, using Six Sigma to continuously improve our service delivery and embedded key performance indicators (KPI’s) to evaluate the pace of your logistic processes.

Saybolt’s business vision at a glance

  • Facilitating your trade and transport requirements, without delay
  • Our experts bring you competitive advantage
  • We offer responsiveness and accessibility
  • We operate on-site, where the commodities and installations are
  • Your samples are tested by our extensive laboratory network
  • You have on-line access through our Global IT systems
  • We use 6 Sigma and built-in key performance indicators
  • You benefit from our ‘one contact – one bill’ concept
  • Saybolt: Fast. To the Point!

Co-ordination of all activities

We support the ‘one contact – one bill’ concept for clients with widespread global operations. This unique service is offered by our International Desks in Rotterdam and Houston. Send them all your nominations and they will arrange and co-ordinate all activities, including reporting, progress update and invoicing. Access to our network has never been easier and more convenient.

Highly customized service level

We instill in our management and staff the requirement that they “listen” to what our clients say, that they consider all issues impartially, and that they “talk” to clients face-to-face rather than send impersonal e-mails. We want to share in your business, to learn what you require, to provide you with sound business solutions, and to ensure you have a good experience working with Saybolt.

Business access to the Saybolt organization is made as easy as possible. For global contracts, our global sales contacts are promptly available to profile your agreement and manage all your requirements.

Saybolt Compliance Code

Saybolt has been an active member of the United Nations Global Compact since 2002. The UN Global Compact is not just an initiative in the field of a specific CSR field, but more a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in 4 areas: human rights, labor, environment and anti-corruption. Our Communication on Progress (CoP), the report on our efforts in these fields, can be downloaded here.

With over 12,000 corporate participants and other stakeholders from over 145 countries, the UN Global Compact is the largest voluntary corporate responsibility initiative in the world.

It has always been one of our main aims to further improve the quality assurance level within the global Saybolt organization. In this respect, the promotion of ethical standards, universally applicable throughout our entire international network of offices and laboratories, is and has been a priority over the years and is fully in-line with the UN Global Compact Principles. Since 1997, Saybolt International applied its own Ethics Code, a Code that has now been further developed.

Among other standard setting initiatives in the field of ethics and compliance, Saybolt actively participated in the development of the ethics compliance code within the framework of the TIC Council.

The TIC Council Compliance Code has been adopted and implemented within the Saybolt organization since 2004. The current version of the “Saybolt Compliance Code” is dated July 31, 2022.

The development of the Compliance Code is in line and even further sharpens international developments in the field of curbing corruption and bribery and promoting ethical international business standards. Mention in this context should be made of the OECD Convention to Combat Bribery (1999) and the Business Principles for Countering Bribery, developed by Transparency International and Social Accountability International (2002).

The Compliance Principles are:

1. Integrity

Saybolt operates in a professional, independent and impartial manner in all its activities.

Saybolt carries out its work honestly and does not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, Saybolt ensures that such tolerances are not abused to alter the actual test findings.

Saybolt reports data, test results and other material facts in good faith and does not improperly change them, and issues only reports and certificates that correctly present the actual findings, professional opinions or results obtained.

2. Conflicts of interest

Saybolt avoids conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.

Saybolt avoids conflicts of interest between its own branches, companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.

Saybolt shall ensure that its employees avoid conflicts of interest with the activities of the company.

3. Confidentiality and Data Protection

Saybolt respects the confidentiality and privacy of client’s information and ensure processes are in place to adequately protect such information.

4. Anti-bribery

Saybolt prohibits the offer, gift, or acceptance of a bribe in any form, including kickbacks, on any portion of a contract payment.

Saybolt prohibits the use of any intermediaries for the provision of improper benefits to, or receipt of improper benefits from, clients, agents, contractors, suppliers or employees of any such party or government officials.

5. Fair Business Conduct

Saybolt conduct itself with the highest standards of business ethics and integrity, and will not do anything which would bring its reputation, or the reputation of IFIA / TIC Council or the TIC industry, into disrepute.

6. Health and Safety

Saybolt implements adequate training and procedures to protect the health and safety of employees, clients, and third parties and monitors incidents with the view of minimizing risks in the course of business operations.

7. Fair Labor

Saybolt is aware of its social responsibility for its employees and the people, communities and environments in which it works and shall respect human rights.

For more information:

Compliance Officer
Core Laboratories
6316 Windfern
Houston, TX 77040, U.S.A.
Phone: +1 713 328 2209
Mobile: +1 713 328 2157



P.W.G. Boks

P.O. Box 151
3000 AD Rotterdam
The Netherlands
direct tel: +31 10 4609 216

Arie van der Kaaden

P.O. Box 151
3000 AD Rotterdam
The Netherlands
direct tel: +31 10 4609 269


Saybolt International B.V
Stoomloggerweg 12
3133 KT Vlaardingen
PO Box 151
3000 AD Rotterdam
The Netherlands
Phone:+31 10 4609 911
Fax:+31 10 4353 600

Customer Complaints

Saybolt International B.V
Stoomloggerweg 12
3133 KT Vlaardingen
PO Box 151
3000 AD Rotterdam
The Netherlands
Phone:+31 10 4609 227
Complaint form

Compliance Officer

Core Laboratories
6316 Windfern
Houston, TX 77040, U.S.A.
Phone:+1 713 328 2209
Mobile:+1 713 328 2157

HSE Manager

Stoomloggerweg 12
3133 KT Vlaardingen
The Netherlands
Phone:+31 10 4609 256

Area Management

North America Operations

Jeff Kaylor

Direct Tel: +1 281 478 1337
Mobile: +1 346 315 7045


Pedro Goncalves

Direct Tel: +244 222 006 517
Mobile: +244 926 243 610
Mobile: +351 919 536 237


Stas Kaminsky

Direct Tel: +31 10 4609 291
Mobile: +31 6111 88718

South America

Percy Rivera

Direct Tel: +51 14 37 21 40
Mobile: +51 99 834 13 86

Black Caspian Middle Far East

Ihsan Aydogan

Direct Tel: +90 262 751 04 55
Mobile: +90 532 271 21 80

Russia South East Europe & China

Sergey Nabatov

Direct Tel: +7 495 660 0880
Mobile: +7 916 530 4039

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